1. Booking Confirmation: All bookings must be confirmed with full payment at least 24 hours before the tour’s scheduled departure.
2. Cancellation Policy: Cancellations made more than 48 hours before the tour will receive a full refund. Cancellations within 48 hours will incur a 50% cancellation fee.
3. No-Show: Failure to arrive at the assembly point by the specified time will be considered a no-show, and no refund will be provided.
4. Weather Conditions: Tours are subject to weather conditions. In case of unfavorable weather, the tour may be rescheduled or refunded at the company’s discretion.
5. Safety: All passengers must follow the safety instructions provided by the crew. The company is not liable for any accidents or injuries that occur due to non-compliance with safety guidelines.
6. Beverages: Complimentary beverages are provided on the tour. Any additional food or drinks brought onboard must be approved by the company in advance.
7. Personal Belongings: The company is not responsible for the loss of personal belongings during the tour.
8. Conduct: Passengers are expected to behave respectfully towards the crew and other guests. Disruptive behavior may result in removal from the tour without a refund.
9. Liability: The company’s liability for any damages or losses incurred during the tour is limited to the cost of the tour ticket.
10. Changes to Itinerary: The company reserves the right to make changes to the tour itinerary or schedule as necessary.
These terms are designed to ensure a smooth and enjoyable experience for all guests. It’s always best to have legal counsel review your terms and conditions to ensure they comply with local laws and regulations.
All participents must have no travel bans or be on a government wanted list.
in case of late arrival of 15 Minutes the experience will be considered served and no refund policy will apply.