1. Booking Confirmation: All bookings must be confirmed with full payment at least 24 hours before the tour’s scheduled departure.
2. Cancellation Policy: Cancellations made more than 48 hours before the tour will receive a full refund. Cancellations within 48 hours will incur a 50% cancellation fee.
3. No-Show: Failure to arrive at the assembly point by the specified time will be considered a no-show, and no refund will be provided.
4. Weather Conditions: Tours are subject to weather conditions. In case of unfavorable weather, the tour may be rescheduled or refunded at the company’s discretion.
5. Safety: All passengers must follow the safety instructions provided by the crew. The company is not liable for any accidents or injuries that occur due to non-compliance with safety guidelines.
6. Beverages: Complimentary beverages are provided on the tour. Any additional food or drinks brought onboard must be approved by the company in advance.
7. Personal Belongings: The company is not responsible for the loss of personal belongings during the tour.
8. Conduct: Passengers are expected to behave respectfully towards the crew and other guests. Disruptive behavior may result in removal from the tour without a refund.
9. Liability: The company’s liability for any damages or losses incurred during the tour is limited to the cost of the tour ticket.
10. Changes to Itinerary: The company reserves the right to make changes to the tour itinerary or schedule as necessary.
These terms are designed to ensure a smooth and enjoyable experience for all guests. It’s always best to have legal counsel review your terms and conditions to ensure they comply with local laws and regulations.